Safeguarding & Child Protection

Hillcrest Primary School is committed to safeguarding and promoting the welfare of children and expects all staff, parents and volunteers to share this responsibility. We ensure that consistent and effective safeguarding procedures are in place to protect children and staff at school and support families out of school. 


COVID-19 Pandemic 

Please find government guidance on keeping children safe from abuse and harm during the pandemic here:


What is Safeguarding?

Safeguarding is the action that is taken to promote the welfare of children and protect them from harm.

Safeguarding means:

  • protecting children from abuse and maltreatment
  • preventing harm to children's health or development
  • ensuring children grow up with the provision of safe and effective care taking action to enable all children and young people to have the best outcomes. 

Safeguarding children and child protection guidance and legislation applies to all children up to the age of 18.

What is Child Protection? 

Child Protection is part of safeguarding and promoting welfare.  It refers to the activity that is undertaken to protect specific children who are suffering, or are likely to suffer, significant harm.


Concerns about a Child                                                                                                       

All concerns relating to a child in school should be passed to Tina Allen-Cowles, the Designated Safeguarding Lead. In her absence, any concerns should be passed to Bridget Norman or Suzanne Sewell who are the Deputy Safeguarding Leads.

If you are a parent/carer and are looking for Safeguarding advice, please see the following link for helpful advice and guidance from the Keeping Bristol Safe Partnership:                                                           


Prevent Strategy

From 1st July 2015 all schools have been subject to a duty under Section 26 of the Counter Terrorism and Security Act 2015, in the exercise of their functions, to have "due regard to the need to prevent people from being drawn into terrorism". This duty is known as the Prevent Duty.  It applies to a wide range of public-facing bodies, including all primary and secondary schools.
Schools can build pupils' resilience to radicalisation by providing a safe environment for debating controversial issues and helping children to understand how they can influence and participate in decision making.  Schools are already expected to promote the spiritual, moral and cultural development of pupils and, within this, fundamental British values.

Please click on this link for more information - 

Mandatory Reporting of Female Genital Mutilation (FGM)  

From 21st October 2015 it is mandatory for teachers, health and social workers to report to the police if they find, or are told, that someone under 18 has undergone FGM. To obtain more information on FGM please click on the links below:


On Line Safety

Here at Hillcrest Primary School, we recognise the benefits and opportunities that new technologies offer to teaching and learning.  We encourage the use of technology in order to enhance skills and promote achievement.  However, the accessible and global nature of the internet and variety of technologies available mean that we are also aware of potential risks and challenges associated with such use. The School's E-Safety Policy is accessed below.


Domestic Violence

For information regarding domestic violence click on the link:


Young Carers

For information regarding being a young carer click on the link: 


County Lines

For information regarding County Lines click on the link:


Child Sexual Exploitation

For information regarding child sexual exploitation click on the link:


Telephone numbers for advice and information:

Police:   101 (non-emergency calls)

If you suspect a child may be in immediate danger, contact the police on 999

NSPCC 24 Hour Helpline  0808 800 5000 (free)

NSPCC Text Helpline        88858 (free & anonymous)


Safeguarding Policies

The policies, practices and procedures to ensure robust safeguarding in school can be found primarily in our Safeguarding Policy but also in other related policies: 

Safeguarding Policy

Anti-Bullying Policy

E-Safety Policy

Behaviour Policy

Health & Safety Policy

First Aid & Administration of Medicines Policy


Risk Assessment Policy

All of which you can access HERE.



We are committed to ensuring the safety of every child at Hillcrest.

The school’s Designated Safeguarding Lead is Tina Allen-Cowles.

Here are the ways that parents and carers can help keep the school safe:


  • Make sure your child is in school on time at 8:50am

  • Be ready to collect your child from school at 3:30pm.

  • Vacate the school site by 9:10am and 4.00pm so we can keep our site secure.

  • Inform a member of staff if someone else is picking up your child.

  • Always report to the school office first, if you are visiting the school for any reason during the day.

  • Read our ‘Visitor’s Safeguarding Information’ on the sign in screen at the office when you visit the school.

  • Remember to sign in and collect a lanyard from the office (and to sign out and return it when you leave).

  • Wear your lanyard so everyone can see it.

  • Make sure that a member of staff understands why you are visiting.

  • Respect teaching and learning and avoid entering the classroom during the day.

  • Follow any member of staff’s instruction if you are in school.

  • Follow our school rules: be safe, be kind, be respectful.


Child Protection

The school’s lead child protection officer is Tina Allen-Cowles.

All staff complete regular child protection training and are qualified to recognise the signs that could indicate a child is at risk from harm. If for any reason you are concerned about a child’s welfare please ask to meet with Tina to discuss your concern.

First Response

Anyone who is concerned about a child or young person can contact Bristol City Council's First Response Team, by phone or emaiil:

Tel: 0117 9036444

You can also report concerns to the police:

If you suspect a child may be in immediate danger, contact the police by dialling 999.


Our safeguarding and child protection policy can be found here.


Pastoral Support

Our school’s Safeguarding & Family Support Worker is Tina Allen-Cowles. She works with lots of children and families and supports them in many different ways. If you need to talk to anyone about a pastoral, social or emotional concern then contact the school and arrange a time to meet with Tina.

Tina is also able to direct people to other support services that they may not be aware of, such as Bristol’s Families in Focus service. These support services can help families in all sorts of situations.


Social and emotional support

We are aware that sometimes school can be difficult for children. Everyone, at some point, may feel sad, or worried, about something and need some help. Every class has a ‘worry box’ where children can communicate with their teacher if they need some help. If you are concerned about your child’s well-being, the class teacher is the best person to talk to first. Tina is also someone who can help, as is Sally Hornsby, our Nurture Lead.

In some cases, it may be appropriate for the school to use some external services to support children. In these cases, it is likely that the school SENCO or a member of the school’s senior leadership team, will help determine what the best support will be.